Emma Brooke

Office Manager

How I support clients: I’m often the first friendly voice you’ll speak to when you call the Darren Evans office. I also answer general queries, unless they are of a more technical nature, in which case I will put you through to one of our technical team.

I book in air or sound tests when needed, sometimes at the drop of a hat. I have never had to say to a customer that we cannot carry out a test for them; I always look to move tests around so that we accommodate everyone.  

The type of problems I solve:  I solve customers’ general queries, air testing, sound testing queries, invoicing and payment queries.  

Professional background and qualifications:  I have worked in various administration roles for the last 16-17 years, including legal and insurance sectors. 

In my career, the thing I’m most proud of  is my development while I have been at Darren Evans. I started as an administrative assistant and worked my way up to become the office manager. 

Outside of work, I enjoy  listening to music, walking, anything outdoors and spending time with my family

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