So, um, wastewater heat recovery. Mm hmm. Has been around for how long since um, early 2000s really all right fairly Significant time then fairly significant time. Yes. So why is no one heard of it? A lot of it is just down to regulations So the part l 2021 when that came into force last june.

Yeah, that's when People started to look at it [00:08:00] um, so obviously Before there was a slight slump in kind of building, um, and before people just started pouring concrete, uh, concrete foundations in, people were looking at it, um, and we almost had a bit of a false start because there were so many houses that weren't on Part L, um, but now it's just ramped up massively.

Lots of people won't have heard of wastewater heat recovery or even in their mind when they've heard about it They'll think is this kind of gray water harvesting? Yeah, because can you just explain what it is? Yes, a waste water recovery generally is when we shower We use water at 40 degrees So we've mixed cold and hot water and it comes out at 40 degrees from the shower heads usually and that then goes down to The drain and that's about 35 degrees.

It's a lot of energy. We're wasting So waste water recovery, we harvest the energy that's still in the water. We harvest that heat. And so the water runs down through the waste pipe, our copper tube, um, and then the cold mains [00:09:00] runs counter, the opposite way to it. And so it's counter flow heat exchange. So the waste water is separated from the mains water by two walls of copper.

Um, and all we're doing is we're extracting any energy left in that water and we're sending that back to the shower. So when you use wastewater recovery, you can use half as much hot water. Okay. So it's a significant amount of water you can save, energy you can save. So it literally is 50%. Yeah. Less. Yes.

On the heating for your shower. Exactly. Yes. Well, actually, it's, it's more than just 50%. So, in essence, there's three ways to install it. And the most efficient way, and what you'll see in most residential buildings, is plaster system A. And that is where 100 percent of the water you use to shower is brought through the wastewater heat recovery unit.

So, when you shower, the wastewater runs through, and the cold mains comes up, extracts that heat. And goes from around 10 degrees to around about 28 to 30 degrees. And then goes to the cold [00:10:00] inlet of the shower and to the cold inlet of the hot water source. Be that a gas boiler, uh, unvented hot water cylinder, heat pump cylinder, or an instantaneous electric heater.

By doing that, you've reduced your hot water draw by, uh, uh, half. And then you've also reduced the energy required to heat your hot water. Because you're now heating water at 30 degrees to 60. rather than 10 degrees to 60. So how much in pounds and pence then do you think that waste water heat recovery is going to save the average family of four people say, as an example, each year.

So take it from a modern home like today. Um, if there was in a rated gas, can't be in there, which most people have got. Um, if they were sharing for kind 6 to 10 minutes each person each day, , the average household would save anywhere between 200 to 300 pound a year. Yeah. Now, depending on the settings of the boiler, depends on how far away the boiler is from the unit.[00:11:00] 

Um, and there's, there's obviously different factors as well, but on average they would save around 200 pound a year. Mm-hmm . Um, and that's kinda a baseline. So within a year and a half, two years, it's paid for itself. And from then onwards, they're constantly saving energy. So a couple of questions here around that then.

So if I've got a house and I've just bought it from a developer and they've installed shower save or they've installed some kind of waste water heat recovery, am I going to need to get someone to come and fix or maintain it on an annual basis or no? So the our shower save units don't need any servicing.

So the normal gravity fed unit, which most developments will have, which will be the unit 2. 1 m tall copper tube. Will be on the floor below your shower. 99 percent of homeowners will have not have a clue it's in there. So whether it be a housing association, tenants, or new build buyers, they'll not have a clue it's in there.

So no, one's going to advertise a house [00:12:00] and stick it, stick it on the front. This has got waste water, heat recovery. It's what we find is that developers go, it's just something else for people to. Worry abouts or something else for people to go, well, what's this, what do I need to do with it? Right. Um, so the homeowner pack will say it's on there and we do get some calls from, um, new home buyers who are quite studious at looking through the homeowner's pack.

Okay. Um, and it's great, you know, we can explain to them what it does and, and why it's amazing and, and how that's gonna cons, uh, constantly save their money. Um, but. The big thing with these new developments is that there's no maintenance for the normal gravity fed units. There is no planned maintenance.

The installer is obviously to install it correctly, as per our instructions, and as per UK water regulations. Just hold on one second, it's not UK water regulations, I need to say that properly. Um, so the installer needs to install it properly as per our installation instructions and Water Regs UK guidance.

Um, and then pressure [00:13:00] test it. Once the pressure tested it, the unit's boxed in, plastered, painted, skirting boards on, carpets in, sofas in, nobody knows it's there. So you can't see it? You don't see it now. Okay. We've had a couple of installations where, um, people are really intrigued with the, you know, the technology and, um, we've got one, uh, gentleman who's a Passive House Consultant up in Scotland and he's actually installed it.

So it's, it's live and you can see it. And so whenever he asks people around, they have. You know, come and look at my shallow pipe, work in, look at the energy it's saving. And people just don't believe it until they touch it. And so we explain to them what it does and how it works. And then when they feel the actual working of it, so they can feel the bottom of the pipe, and they can feel it's 10 degrees at the bottom, and they can move their hand up to the pipe, um, often we have a little step ladder for them to stand on, and they feel the top, and it's around 28, 30 degrees.

Uh, and then we'll have little temperature readouts to show them. And then as [00:14:00] soon as people do that, it's, it's in their brain that it definitely works and it's worth having. What are some of the barriers then of specifying this from a developer or from an architect's point of view? What are some of the things that they don't understand that prevent them from specifying this?

I think the majority of, um, I think the majority of, um, National House Builders all understand what Wastewater Recovery is now. And so it's specified on, you know, thousands of plots each year. Um, I think our message or our goal or challenge right now is to make sure that all those regions of those, um, specific developers understand fully how it should be installed.

Um, make sure that the contractors know what they're doing, because there'll be a lot of contractors who have never touched this before. Um, and so, from June last year, they've had a crash course. So it's, it comes down to us then to make sure we educate them, we support them, we give them the facilities and the tools, so that [00:15:00] they know what they're doing, so that they can install something which is going to work for years and years to come, which is going to constantly save money.

If I'm a plumber, and I need to install this stuff, Am I going to get paid extra for installing it? Cause I'm just thinking it's going to take me more time. Is it, is it complicated? Is it a faff? I just want to get on site and get the stuff done. I need to do and go home. Yeah. So most, most new build sites, what you'll find is that you've got breeze block walls or timber frame walls, and you've got floor ceiling joists above you, which you can see underneath it.

You can get to. What we find is that if you've installed a unit once or twice before, about 20 to 30 minutes will have you installing a unit. And that's from, um, kind of markings onto the wall, fully connecting up to the waste pipe, and connecting up the mains water as well. For new, uh, or refurbishments, whether it be to social housing properties, um, or to retrofit [00:16:00] for, you know, normal homeowners changing the bathrooms and things.

It will take a little bit longer, um, but it's not going to take, you know, an awful long time. It's not going to take hours and hours worth of work. It's really just making sure that they've got in their mind And they've read the instructions, right? Um, as all installers as previous install myself, instructions, instructions go behind one shoulder and you get on with the other.

Well, I do that. Anytime I put up furniture in my house, the instructions are gone and I try and figure it out. So is it quite intuitive the way that it all goes together or do you literally need to read those instructions? It's quite, it's quite challenging. So we've got a new version of our products, so it's the same height.

It's 2. 1 meters tall. Um, and it's called the ShowerSave QB1 21 XE. And we've specifically changed that so it is kind of installer proof, full proof. Okay. Um, so there's only one way you can install it. There's no way you can reverse it. Um, And it, and it [00:17:00] really is as simple as that. Okay. So you super user friendly, super user friendly.

We've, we've shrunk the instruction manual down to really short, sharp, brief messages, um, QR codes. So installers can go straight to the videos to see. Um, and, and it really is, um, a simple way to install an energy saving device. So talk about this now on the more technical side of things. So if someone needs to do a SAP calculation, you did mention about passive house and I know that passive house, um, you don't need to do a SAP calculation in order to pass the passive house, but you do for building regulations.

What difference does the wastewater heat recovery make within the SAP calculation? I can make some massive difference there Darren. One of the, one of the big things is that if we take a normal house with the gas boiler. that just isn't passing. What we find is that as soon as someone sticks Wastewater Heat Recovery on, you can add kind of anywhere between 10 to 15 percent um, on which then just brings it to a pass.[00:18:00] 

Um, we find that some developers are using it almost as an insurance because you've obviously got design SAP and then you've got, you know, final SAP. And so when you do that as built, you know, whether it be not as airtight as it should be, you know, a leaky building, Having wastewater recovery there is an added insurance really.

It guarantees you get through the regs. But not only that, it helps save money in the long term for the end users of the property. It's a cheaper option than PV, I guess. Yeah, an awful lot cheaper. But, but again, with these things, it's, it's not a one size fits all, you know, you cannot just install shower safe.

And then that's going to get your house to regulations. Okay. We need to work together with these different manufacturers. We need to create properties which are energy efficient, thermally able to keep the heat in. So you need to have high therm lintels, you need to have key light roof windows with the thermal collar, which keeps that energy and that heat in.

And then you [00:19:00] want to save the money through domestic hot water. And so all these, all these kind of technologies together, uh, when they're kind of put through the sap calculations, um, can make a huge difference to the health of the home and the health of the occupants, but also the running costs of the home as well.

So if we have a wastewater heat recovery units alongside the heat pump, for instance, we all know the biggest challenge for heat pump. is producing hot water. It's fantastic at producing heating for home. Just keep it on constantly at a low temperature. The radiator stay warm. The occupants are cozy as long as they don't fiddle with the dials.

But the struggle then is producing the hot water demand. So by using wastewater heat recovery, you feed that water back into the cylinder and you reduce the demand of energy. So you make the COP of a heat pump. higher because you're not, it's not fighting to [00:20:00] produce hot water. You could also shrink the cylinder size potentially because you don't have to produce as much hot water anymore because you've halved the draw when you're sharing.

Um, so it can make a massive impact if, you know, if designed correctly and installed correctly, along with all these sort of technologies, which is super useful because next to the demand for the space heating. The energy that we need to heat hot water is really quite significant. Yeah, so we've made homes extremely thermally efficient now.

So every new build will be really good at keeping the heat in. That envelope is really good at keeping the heat there. That energy demand has really dropped. Now the biggest demand of energy now is actually hot water. Um, and we find that between 50 to 60%, depending on occupants and things like that, 50 to 60 percent of the energy demand is actually through domestic hot water now.

So this is now replacing Um, where space heating was is now [00:21:00] actually going to go in into the, um, the energy that's going into to, to heat the hot water. Exactly that. Yeah. So your primary energy demand is being reduced because you've got your wastewater recovery unit in there. So, um, talk to me then about, um, where was I going with my thought?

Where was I going with my thought? This is completely gone.

Yeah. Yeah, that's fine. My mind had gone. I might just kind of go on a completely different track. So, so talk to me now then about, um, where you see this fitting into the future home standard on things that you know about the home energy model. Yeah. So. For the future home standard, we obviously know that the goal is to produce, you know, net zero by 2050.

Um, and we're trying to make, constantly reduce that, [00:22:00] um, energy by decarbonization, by electrifying the grid. Um, and so, by using waste water heat recovery alongside these other technologies, so instantaneous hot water heaters, um, heat pumps we've already discussed, you're reducing their electrical demand.

One of the big challenges that, um, developers have is the electrical connection sizes. There is a cap to how much, um, how many heat pumps they can install on certain sites, because the grid size isn't there yet. Um, so by making it possible to reduce that electrical demand, by using wastewater recovery, there's a huge difference.

Um, for me, it's, it's about reducing, one, the energy, um, but also making sure that the homes are cost effective to run. Um, because once we've passed the keys to the tenants or the homeowner, they've got to live in it for 20, 30 years, however long they're there for. And if [00:23:00] these bills are astronomical because we've put a load of electrical, um, technologies into heat and to spread the needs for the home.

We haven't thought about their needs. We need to make sure that the whole, you know, the whole lifespan of the house is. is efficient in terms of using of energy and being resourceful for the energy users. Um, because there's no point throwing wasted water away as we've already discussed. Once that water is heated, let's try and keep that heat for as long as possible.

So how does that he actually get transferred then to the hot water? Because I'm thinking here I've got a pipe and when I see my water go down the pipe, It doesn't go down in an orderly way. It's just, yeah, that's it. But how does, how do you actually extract the maximum heat from, from the water as it goes down the pipe?

Yeah. So, um, our product is, is three layers of copper basically. So you've got three copper tubes. The very inner one is where you waste water runs down. [00:24:00] And what we want to do is we want to send that water and hold it within that pipe for as long as possible. Um, we want to hold it within that pipe for as long as possible.

The longer the water is in there, the greater time we've got to recover the energy. So that's why we have this cyclone at the top and that sends the water around the pipe. So that clings to the wall all the way down the inner tube. Then we have, you're having a spiraling effect of the water in essence.

Yes. What does that mean? Then it drains slower. No, it drains. Um, it's, it's, it's still as fast as it normally drains. Uh, it just takes us longer to get to the top. So if you imagine You know, a coin in the, in this, the machine, that's what I'm thinking. It takes ages to go down, just drop it. It just goes straight down, but it's constantly going fast, isn't it?

Okay. So it's not going really slowly. It's still going faster. It, in essence, it's traveling further, but at the same speed. Um, so yeah, so it's, it's traveling further at the same speed and while it's traveling that kind of further distance or it's being delayed [00:25:00] to the bottom, we're sending that cold mains water up through there.

around the outside and that waste water is then separated by two walls of copper to keep protected. Um, and then that then extracts the heat. So it's basically a very simple heat exchanger. Okay. Um, but it's, you know, it's, it's tested, you know, to make sure it's efficient as possible. Okay. Um, what are the properties when it comes to life cycle, cool.

green credentials. You mentioned copper quite a few times there. So this is not something that is made from recyclable materials. What's the so? So the main pipe is 98 percent or 99. 5 percent copper, which is 100 percent recyclable or reusable. What we say is, if you know, if you buy a property in 20 years time down and it's got waste water recovery and you're demolishing it or, you know, you're doing some renovations to it.

Send it back to us. We'll [00:26:00] test it. We'll make sure it's as efficient as possible. We'll give it a clean and we'll give it a stamp of approval and send it back to you and you can reinstall it and it can be run in front of the 2030 years. So it's copper at the top and bottom is two brass unions where the cold mains comes in and out.

Um, and then the rest is just where you feed to and from it is, is, you know, normal waste pipes. Um, so in terms of green conventionals, we're doing everything possible to reduce. The amount of energy we use to produce the material to produce the product And we're doing everything possible to reduce the energy taken to get it from a to b so From our factory in holland.

We've reduced um The number of deliveries By not packaging it in holland So we ship it As in the the manufactured pipe because we can ship twice as many per pallet As we could when we're boxed so then they come to our um You Uh, distribution hub in Burton, we package in Burton, then we send [00:27:00] out to throughout the England.

So we've shrunk, um, the amount of trips we had, had to do. We've reduced the number of, uh, of trips we've had to do, should I say. Um, and then we've also got, um, Becca, Becca packaging. We've reduced the amount of plastic in it, so it's, you know, it's all recyclable. And how far does this product go? Is it just UK based?

So we, we distribute it throughout the whole of the UK, um, and Northern Ireland and Ireland, um, and it's sold throughout Europe as well. Okay. Um, so we manufacture in Holland. That's where our factory is. And, and we manufacture it. So it means we can influence the research and development, but then we distribute it throughout Europe as well.

That's fantastic. What are some of the, uh, the ways that I could maybe use this type of technology if I have a bungalow? Um, or if I live in a, like a ground floor flat, I'm thinking you said you need a two meter drop. Yeah. And I don't remember. [00:28:00] showering in the, in the attic of my bungalow. So I live in a bungalow right by the sea.

So mine's an old 1960s bungalow. And so I'm going to put one of these units in. So what we've done is we've got the normal pipe and then we've put a gravity defying pump. So we've got a sensor which took an awful lot of research and developments, um, and this sensor detects the wastewater and that's just below the level of your shower tray or your bath trap.

Um, And that then tells the pump that we've got waste water there to lift. That will then lift the pump, uh, lift the water to the top of the unit, and then run through the pipe as normal. Um, so we're basically, we've defied gravity by having this sensor and pump. But the big thing we've got there is the pump is a diaphragm pump.

So it's a piston which moves in and out, and there's a diaphragm which causes a suction and pushing motion. So that doesn't clog, doesn't get any hair stuck to it. Thanks. It means it's really, really robust. [00:29:00] Um, and then our sensor as well has no kind of flow switches or anything. Um, we specifically designed the sensor so that should anyone turn the power off, I don't know if you're the same as my house, but my kids love turning the lights off and the power off when I'm in the bathroom.

Um, so if anyone decides to turn the power off and the pumps turned off, the water will still get to waste because we've got a built in overflow. So you've never got to shower, which is out of commission. Yeah. To be honest, in my house, it's usually the other way around, playing the practical jokes on my kids as opposed to the other way around.

Okay, so that's, that's interesting then. So, um, what about for, um, uh, non domestic facilities? So I'm thinking here of, um, sports centers, leisure facilities, hospitals, care homes. Yeah, it tells. So anywhere where you've got wastewater being used at the same time as you're drawing kind of the mains hot water, you've got an option to use wastewater recovery.

So hotels, I'm staying in a hotel tonight, and I'll be showering for about [00:30:00] 20 minutes when I get there, and I'll do the same in the morning. I'll not, um, I see scrap that I shouldn't say that sounds careless, 20, 20 minutes. That's a long, long shower. You don't, you don't look like you're that hairy to be honest with you.

If you had really long hair and big locks, then I would say, yeah, Horton is a who Horton here. Okay. So commercially wise, you look at hotels, leisure centers. Um, anywhere where you've got a lot of wastewater or hot water being drawn and put out to waste at the same time, you've got an option to use wastewater heat recovery.

Um, any kind of new build hotel you look at, you know, the Hampton by Hilton's or things like that where they are often built offsite, there's a great opportunity to install them. You can install them on the floor below the shower in the pods, they can be done in the factory offsite, and then just craned in.

And you can reduce the hot water draw by half. For So you think before they might have to have, [00:31:00] might have to have had three or four chlorifiers at 2, 000 litres each. They may get away with, you know, two or three chlorifiers now. Um, but they're reducing that peak demand of energy. Um, we've actually got a project up in, a couple of projects in Scotland, um, the first Passive House Leisure Centre and the first Passive House High School.

And they've used the ShowerSave Blue QB121, which is the pumped unit, so it's a normal gravity fed unit with the pump. Um, and they've got one of those units between two showers. Um, and every time that shower is running and we think of a leisure center, it's going to be used all day, all day. And it's only, people are only showering for 10, 20 seconds at a time, but they're constantly being turned on and off.

And so they're reducing the hot water demand by half every single time someone's showering. Um, Laundrette is another option, um, where you've got, you know, uh, commercial laundry services. Um, you're talking about hospitals where you've got medical washing. Um, and you've got to have water at a certain temperature.

Um, [00:32:00] so there's plenty of opportunities. We're doing some work at the minute in, in central London with, um, some student accommodation, um, providers. And they've obviously got to reduce their energy demands. So they've obviously done the usual things. So they've reduced all the lighting to lower, uh, low voltage lighting.

And now they need some, some other wins. And when we look at using wastewater recovery, and, you know, we run through the calculations with them, they're making massive gains. And they can make a huge saving. Now, if they can put that into the design stage, then it makes it a lot easier because it's done at the start.

They don't have to think about trying to move things around and try to get access to things. They can design it at the start and make it work from get go. You're passionate about this. I see. Yes, it's for me. It's about reducing, you know, doing everything we can. Mm hmm. everything physical possible to, to reduce the energy used.

Um, we've only got a [00:33:00] finite amount of resources. We've got, um, a plethora of opportunities to use a lot of good products to reduce energy and to reduce bills. Um, 10 years ago, you asked at the start, 10 years ago, energy bills weren't drastic. You know, people could run their house on a gas boiler really quite cheaply.

But when that energy crisis kicked in, People started to make it, you know, make positive changes. People started to monitor the showering smart meters became more prevalent. So people use those, um, and people are aware of their demands and their usage now more often. Um, and we look at electric cars and people using those and people, uh, trying to use the cheapest tariff at night to charge for it.

So it's cheaper, um, just to reduce those bills each month. Um, and anything we can do to help a home be healthier, healthier, to help a home be. more affordable for people to live in the better.